Your Statutory Rights are unaffected by our Terms & Conditions.

Please click on the links below to review all of our Terms and Conditions.
Privacy policy
Security Policy
Terms and Conditions

Complaints & Resolving Issues

We operate a comprehensive complaints procedure.

If you have any questions or concerns with our Terms and Conditions, we welcome your enquiry - click here for our full contact details

Updates or changes to our Terms & Conditions

All of our Terms and Conditions are routinely reviewed and updated to ensure that they reflect the latest situation with regard to technology and data protection. In many cases, updates will reflect changes to improve the way your privacy and security are protected.

To enable you to review any such changes we will also provide a synopsis of the areas that are updated here. There are no updates at present.

Comments on our Service

We welcome comments on any aspect of our website or service - you can provide you feedback using your preferred communication method.

By e-mail:-
info.Benelux@acegroup.com

By Phone:-
(from 9:00 to 17.00 on weekdays) Freephone 0800 74 394
or if calling from outside Belgium +32 2 516 98 35

By writing to:-
Customer Services
Avenue des Nerviens 9-31
1040 Brussels
BELGIUM